TropiQuest is committed to protecting your privacy. Contact us if you have any questions or issues about the use of your personal data, and we will be glad to help. By using this site and our services, you accept the processing of your personal data as described in this privacy policy.
1 – What is personal data?
Personal data is information about you that allows your identification. For example: your first and last name, email address, phone number, description of your project, and so on.
2 – How do we collect your personal data?
We may collect your personal data during your online use when you:
- fill in one of our forms (for example, the contact form),
- contact us or report an issue (by phone, by email or through any other means of communication).
3 – What personal data can we collect?
The data we may ask for when you contact us or report an issue about our services (for example, your first and last name, your phone number). Some of this information is required. If you prefer to keep it private, we will not be able to give you access to the services offered.
4 – How do we use your personal data?
We mainly use your personal data to handle your enquiry about your stay in our establishment.
5 – How long do we keep my personal data?
We keep your personal data for a period that stays necessary and proportionate to the purposes for which we collected it.
6 – Who receives your personal data?
The personal information we collect goes to TropiQuest and reaches the authorized staff of TropiQuest.
We may also share your personal data with our subcontractors for technical services, banking services, and similar needs. These parties may therefore contact you directly using the details you gave us.
Our subcontractors sit in Sri Lanka. We process your personal data in line with the Sri Lankan Personal Data Protection Act. If we transfer your data to a subcontractor located in another country, we make sure this transfer keeps a suitable level of protection for your personal data.
We strictly require our subcontractors to use your personal data only for the purposes mentioned above, only within the limits needed to perform the tasks entrusted to them, and to apply every essential measure for the security and confidentiality of your personal data.
7 – Where is my personal data stored?
We store your personal data in our databases or in the databases of our subcontractors.
We take every physical, technical and organizational measure needed to guarantee the security and confidentiality of your personal data against destruction, loss, alteration, disclosure, reproduction or unauthorized access. We require our subcontractors to apply the same measures.
8 – What is a cookie?
When you visit our website, it may store or retrieve information in your browser, mainly in the form of cookies. Cookies are small text files that a website transfers to your computer’s hard drive. This information may relate to you, your preferences or your device. It generally serves to make the site work as expected. As a rule, the information does not identify you directly, but it can give you a more personalized web experience.
9 – Cookie management
You can choose to refuse cookies or block them through your browser settings. By blocking cookies through the browser, you may end up with more limited and less functional browsing.
The following links explain cookie management for some browsers:
- Google Chrome
- Mozilla Firefox
- Safari
- Vivaldi
- Microsoft Edge
